Privacy
Privacy Policy
This Privacy Policy explains how Fixmygamingpc.com collects, uses, and protects your information when you visit our website or request support.
Overview
What this policy covers
We collect limited information to run our site, respond to requests, and improve service quality. We do not sell your personal information.
This policy applies to information collected through Fixmygamingpc.com, including contact forms, email, phone, and remote support interactions. It does not cover third-party websites we link to.
Privacy details
Common questions about what we collect and how it’s used.
What information do you collect?
Information you provide (such as name, email, phone, city/state, PC specs, and issue details) plus basic technical data (like IP address, browser type, and pages viewed) for security and analytics.
How do you use my information?
To respond to support requests, provide services, communicate updates, process shipments and returns, prevent fraud/abuse, and improve our website and support experience.
Do you share my information?
We may share information with service providers who help us operate (e.g., email, hosting, analytics, and shipping carriers like FedEx) only as needed to provide the service. We do not sell personal information.
Do you use cookies?
We may use cookies and similar technologies for essential site functionality, performance measurement, and to understand how visitors use the site. You can control cookies through your browser settings.
How long do you keep data?
We keep information only as long as needed for the purposes described above, including to meet legal, accounting, or support obligations. Support records may be retained to help with follow-up and warranty-related questions.
How can I request access or deletion?
Email support@fixmygamingpc.com with your request. We’ll verify your identity and respond within a reasonable timeframe, subject to legal requirements.