How it works

Choose the right support path

Tell us what’s going on and we’ll recommend the fastest route to a fix—remote, local drop-off, or ship-in.

Remote troubleshooting

Quick diagnosis for software issues, drivers, Windows problems, and performance tuning—ideal when you need help now.


Dallas in-person service

Hands-on repair and testing for hardware failures, overheating, no-boot issues, and stability problems.


Nationwide ship-in (FedEx)

Pack and ship your rig to our Dallas shop. We’ll test, repair, and ship it back ready to game.


Post-repair optimization

After the fix, we validate thermals, stability, and FPS, then apply safe optimizations for smoother gameplay.

FAQ

Common support questions

If you don’t see your issue here, contact us with your specs and symptoms and we’ll take it from there.

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